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[image: 1783656318539-scsdu-award.jpg] 来源：The Borneo Post Service Sarawak 在新加坡拿下区域奖，背后是超过550万宗政府服务交易。 隶属砂拉越总理署的砂拉越公共服务数字化单位（SCSDU），在 2026 GovMedia Conference & Awards 中，赢得 Malaysia Social Equity and Inclusion Initiative of the Year - Community 组别奖项。 为什么这件事跟大家有关 这次得奖的项目是 Service Sarawak。它把多个政府服务整合在一个入口，通过柜台、线上平台和流动服务，让民众处理事务不用跑太多地方。 根据 SCSDU 的数据，Service Sarawak 至今已服务超过 340万名客户，处理超过 550万宗交易，各渠道总收款达 RM61亿。 单位也表示，整体服务处理时间最多缩短 75%，过去3年的客户满意度维持在97%以上。 地点： 古晋 / 砂拉越 详情： 7月9日在新加坡领奖，7月10日报道。 新闻来源： The Borneo Post 平时有跑政府柜台的人，应该最有感觉。你觉得呢？

[image: 1783656318539-scsdu-award.jpg] Source: The Borneo Post Service Sarawak picked up a regional award in Singapore after serving more than 3.4 million customers. The Sarawak Civil Service Digitalisation Unit, under the Department of the Premier of Sarawak, won the Malaysia Social Equity and Inclusion Initiative of the Year - Community category at the GovMedia Conference & Awards 2026. Why it matters The winning initiative, Service Sarawak, puts multiple government services under one access point through counters, digital channels and mobile services. According to SCSDU, it has handled over 5.5 million transactions, served more than 3.4 million customers, and recorded RM6.1 billion in collections across its channels. The unit also said service delivery time has been cut by up to 75%, with customer satisfaction staying above 97% over the past three years. Location: Kuching / Sarawak Details: Award received in Singapore on July 9; report published July 10. Source: The Borneo Post For people who use government counters often, this one actually affects daily life. What do you think?