Three Chinese nationals were detained in Kuching after an operation linked to alleged home-repair scams.
The Sarawak Immigration Department and Sarawak Consumers Association (PPS) carried out the Aug 19 operation after receiving several complaints. PPS said the three people could not produce valid identification documents or work permits.
The complaints involved home-repair services advertised on Facebook. The providers allegedly offered free inspections, then claimed to find leaks and proposed drilling small holes and injecting liquid as a ‘new technology’ repair.
Some consumers were allegedly charged thousands of ringgit and asked to pay into personal bank accounts. In some cases, the phone numbers became unreachable after payment while the leakage problems continued. PPS said one house inspected during the operation had no leakage problem.
Several complaints were referred to the police Commercial Crime Investigation Department (CCID). PPS said one follow-up recovered RM3,000 in compensation.
Consumers are advised to verify service providers, get written quotations, avoid paying personal bank accounts where possible, and keep advertisements, chats, photos, videos and receipts as evidence.
For home-repair work, get a written quotation, verify the business and avoid paying a personal bank account where possible. Keep the advertisement, chat history, photos and receipt if the work does not match what was promised.
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Source: The Borneo Post