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AirBorneo CEO Megat Ardian has publicly apologised for the recent wave of flight delays and cancellations affecting passengers across Sarawak and Sabah, while announcing that new ATR 72-600 aircraft are on the way.
In a statement, Megat Ardian said the disruptions were caused by several aircraft being unavailable at the same time due to maintenance requirements and technical rectification works.
"I would like to sincerely apologise for the disruption, inconvenience and uncertainty this has caused," he said.
What Happened
Multiple AirBorneo flights were delayed or cancelled in recent days, leaving passengers stranded across Sarawak and Sabah. The airline confirmed the root cause was overlapping maintenance schedules that took more planes out of service than expected.
What is Being Done
AirBorneo teams are working around the clock to restore normal operations
Additional resources have been mobilised to speed up repairs
New ATR 72-600 aircraft will be progressively introduced as part of the fleet renewal programme
Affected passengers are being offered rebooking, refunds, meals, and accommodation
Contact for Affected Passengers
Local: 1 300 22 1388
International: +60-8253 7555
Location: Kuching / Sarawak-wide
Details: CEO Megat Ardian Wira Mohd Aminuddin apologises, promises fleet improvement with new ATR 72-600 series
Source: https://dayakdaily.com/airborneo-ceo-apologises-for-flight-disruptions-says-new-atr-fleet-on-the-way/
Have you been affected by the recent AirBorneo delays?
