The Sarawak Consumers Association (PPS) said it received 14 consumer complaints and one pharmacy complaint as of June 17, linked to a local woman suspected of selling daily necessities — including infant formula, diapers, medicines, and household items — through social media platforms.

PPS president Dr Wynson Ong said the total reported losses amounted to RM80,509.98, with more complaints still being verified.

According to PPS, some buyers initially received their orders, which built trust and encouraged repeat purchases — especially since the seller offered promotional prices lower than market rates.

"However, after several successful transactions, payments were made but the goods were no longer delivered," Ong said.

In one case involving a pharmacy, the same individual was alleged to have made an invalid payment by submitting a receipt that didn't reflect the actual payment amount.

Ong said the number of complaints shows the matter cannot be taken lightly.

"When 14 consumers and a pharmacy are involved, with losses exceeding RM80,000 and potentially reaching hundreds of thousands, this matter cannot be taken lightly."

PPS advised shoppers to:

• Avoid rushing into payments
• Do not transfer money to personal bank accounts without verifying seller legitimacy
• Check seller backgrounds
• Use traceable payment methods

The Sarawak Commercial Crime Investigation Department (CCID) is expected to investigate.

Anyone with information can contact PPS at 017-7109299.

Consumer awareness is the first line of defence against online scams.

Location: Kuching, Sarawak
Details: 14+ victims, RM80,509.98 lost to online shopping scam

Source: Borneo Post

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